SIKUKA LUBINDA
Mufulira
Summary
Experienced and organized Programmes Coordinator with a strong background in planning, implementing, and monitoring development projects. Skilled in managing budgets, maintaining records, and coordinating administrative tasks. Proven ability to lead teams, build stakeholder relationships, and generate reports to measure program impact. Knowledgeable in social development principles, compliance standards, and program management tools. Committed to delivering results that align with organizational goals and community needs.
Overview
15
15
years of professional experience
1
1
year of post-secondary education
Work History
District HIV Care and Support Officer
USAID Supporting Aids Free Era (SAFE)
Chingola & Chililabombwe
01.2019 - 01.2023
- Led community-based HIV/AIDS programs across 5 districts, improving access to prevention and care services.
- Facilitated Community-Led Monitoring sessions, translating feedback into actionable recommendations.
- Trained 500+ community volunteers and health workers on data tracking, linkage, and referral systems.
- Strengthened M&E systems, ensuring accurate reporting for donor compliance and program improvement.
Strategic information Assistant and Professional Counselor
SAFE Project
01.2017 - 01.2019
- Provided pre/post-test HIV counseling and supervised community volunteers in testing and referral services.
- Managed program data systems, ensuring timely reporting and data-driven decision-making.
Customer Care Back Office Specialist
MTN Zambia
01.2008 - 01.2015
- Streamlined administrative processes, reducing complaint resolution timelines by 30%.
- Coordinated interdepartmental collaboration for service improvements and staff training.
Education
MBA - Public Health
University of Zambia
Lusaka , Zambia 09.2024 - 09.2025
Bachelor’s Degree - Social Work
Diploma in Social Work -
Mulungushi University
General Certificate of School Education (GCSE) -
Luangwa High School
Skills
- Community Mobilization & Engagement
- Project Planning & Implementation
- Stakeholder Coordination & Partnerships
- Monitoring, Evaluation & Reporting
- Capacity Building & Training
- Data Management & Quality Assurance
Accomplishments
- Improved Data Reporting Systems: Standardized M&E tools for USAID SAFE, enhancing data accuracy and donor reporting.
- Community Capacity Building: Trained 500+ volunteers and health workers, strengthening service delivery.
Languages
- English, Fluent
- Lozi, Intermediate
- Bemba, Intermediate
- Nyanja, Intermediate
References
- Lillian Byers, Capacity Development Director, USAID CHECK-UP II, +260 977 780 158, lillianbyers@gmail.com
- Mwila Chimpampwe, Monitoring & Evaluation Advisor, USAID Zambia, +260 977 945 913, bchimpampwe@usaid.gov
- Matildah Chiwi, Senior Customer Care Manager, MTN Zambia, +260 966 220 061, chiwi@mtnzambia.co.zm
Professional Memberships
Registered Counselor, Zambia Counselling Council (ZCC)
Professional Development
- Certificate in Monitoring & Evaluation in Global Health, Washington University, 01/01/22
- Certificate in Mental Health Training, USAID Open Door Project, 01/01/21
- Certificate in Statistical Package for the Social Sciences (SPSS), University of Zambia, 01/01/18
- Certificate in Customer Service, The Dotted Line, 01/01/14
Languages
Loize
Proficient
C2
Bemba
Proficient
C2
Njanja
Proficient
C2
English
Advanced
C1
Timeline
MBA - Public Health
University of Zambia
09.2024 - 09.2025
District HIV Care and Support Officer
USAID Supporting Aids Free Era (SAFE)
01.2019 - 01.2023
Strategic information Assistant and Professional Counselor
SAFE Project
01.2017 - 01.2019
Customer Care Back Office Specialist
MTN Zambia
01.2008 - 01.2015
Bachelor’s Degree - Social Work
Diploma in Social Work -
Mulungushi University
General Certificate of School Education (GCSE) -
Luangwa High School