Thelma Simachembele
Summary
Adept Legal Assistant with a proven track record at Zambia Airports Corporation Limited, showcasing expertise in legal research and document drafting alongside exceptional organizational skills. Elevated client satisfaction through meticulous case management and effective communication. Demonstrates a fast-learning ability and a commitment to maintaining high standards of confidentiality and accuracy in all tasks.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Legal Assistant (Secondment)
Zambia Airports Corporation Limited
02.2023 - Current
- Filed court documents and legal pleadings with court clerk on behalf of attorneys.
- Organized documents to manage paper and electronic filing systems of clients.
- Maintained strict confidentiality, protecting sensitive client information as required by legal ethics and regulations.
- Improved communication between attorneys and clients by scheduling meetings, providing status updates, and relaying critical information promptly.
- Managed high-volume workload while maintaining strict attention to detail on every task such as drafting pleadings or summarizing depositions accurately.
- Facilitated timely resolution of legal matters by preparing and organizing essential documents.
- Coordinated with court personnel and attorneys to determine scheduling of hearings and filing documents.
- Maintaining strict Confidentiality
- Reduced errors in court filings by meticulously proofreading documents for accuracy
- Conducted legal research, compiled and organized evidence and identified relevant legal articles and statutes to use for legal proceedings.
- Revised and finalized letters, briefs, and memos.
Customer Service Assistant
Zambia Airports Corporation Limited
12.2016 - 02.2023
- Answered customer questions about product availability and shipment times.
- Maintained clean and organized work environment to maintain customer safety.
- Collaborated with team members to improve overall customer experience and boost company reputation.
- Developed strong relationships with customers, establishing trust and loyalty through attentive service.
- Provided exceptional support during peak hours as well as holidays and special events.
- Delivered prompt service to prioritize customer needs.
Education
Legal Practitioners Practice Licence (LPQE) - Law
Zambia Institute of Advanced Legal Education
Bachelor Of Laws - Law
Zambian Open University
05.2022
Skills
- Fast Learner
- Scheduling/Planning
- Microsoft Office
- File Organization
- Legal Research
- Document drafting
- Proofreading
- Legal/Court Processes
Certification
DLA PIPER-Certificate of completion in Legal Drafting and Negotiation Skills
Referees
Rebecca Chansa
Legal Officer
Head Office
Zambia Airports Corporation Limited
+260976 693726
Vincent Phiri
Senior Human Resources Officer
Head Office
Zambia Airports Corporation Limited
+260 965134800
Timeline
Legal Assistant (Secondment)
Zambia Airports Corporation Limited
02.2023 - Current
Customer Service Assistant
Zambia Airports Corporation Limited
12.2016 - 02.2023
Legal Practitioners Practice Licence (LPQE) - Law
Zambia Institute of Advanced Legal Education
Bachelor Of Laws - Law
Zambian Open University
DLA PIPER-Certificate of completion in Legal Drafting and Negotiation Skills
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