Job Search Status
Open to workDesired start date: Open to discussion
Desired Job Title
Senior ManagerOnline marketing and branding specialistWork Type
Full TimeLocation Preference
HybridLocation: Ndola, ZM
Open to relocation: Yes
Open To Work
CHILOSHA VALENTINE
Ndola
Work Preference
Summary
Results-driven operations manager with expertise in compliance monitoring, staff management, and budget oversight. Proven ability to enhance productivity and streamline processes in fast-paced environments.
Overview
12
12
years of professional experience
2
2
Certifications
Work History
Senior Manager
Rubicon Bakery Limited
Ndola, Zambia
01.2014 - Current
- Oversaw daily bakery operations and maintained production schedules.
- Managed team performance and provided mentorship to staff members.
- Developed and implemented process improvements for baking efficiency.
- Coordinated inventory management and ensured product availability.
- Trained new employees on operational procedures and safety standards.
- Conducted regular audits to ensure compliance with health regulations.
- Facilitated communication between departments to streamline workflows.
- Managed a team of 57 employees by providing guidance, setting g6oals and objectives, delegating tasks, and monitoring performance.
- Developed and implemented strategies to improve operational efficiency, reduce costs, and increase productivity.
- Leadership role in planning annual budgets for each department based on forecasted sales volumes.
- Participated in recruitment initiatives by interviewing potential candidates and selecting suitable hires.
- Developed long-term relationships with key stakeholders including customers, suppliers, regulatory bodies.
- Ensured compliance with applicable laws, regulations, policies, and procedures across all business units.
- Regularly evaluated customer satisfaction levels by surveying customer base and analyzing results.
- Monitored competitor activities to anticipate changes in the industry landscape and design appropriate response measures.
- Guided and managed the adoption of new business practices.
Online marketing and branding specialist
Executive Media
Ndola, Zambia
02.2017 - 06.2019
- Edited, captured promoted online media presence for companies and artists.
Education
Some College (No Degree) - E-commerce
Harare Institute Of Technology
ZimbabweSkills
- ZRA compliance monitoring
- Operations management
- Documentation and reporting
- Budget management
- Staff management
- Project management
- Verbal and written communication
- Human resources management
- Contract compliance
- Time management abilities
Languages
English
Proficient (C2)
C2
Shona
Intermediate (B1)
B1
Bemba
Elementary (A2)
A2
Certification
c1 Driver's Licence
Affiliations
Proficient Bee Keeping and hive management
Timeline
Online marketing and branding specialist
Executive Media
02.2017 - 06.2019
Senior Manager
Rubicon Bakery Limited
01.2014 - Current
Some College (No Degree) - E-commerce
Harare Institute Of Technology