Accomplished Human Resource Professional with expertise in strategic employee management and regulatory compliance. Delivered impactful recruitment, talent acquisition, and employee development initiatives through effective project management and communication skills. Committed to driving organisational success through innovative HR solutions and robust team collaboration.
Overview
5
5
Languages
1
1
Certification
8
8
years of post-secondary education
12
12
years of professional experience
Work history
Senior Human Resource Management and Development Officer
Ministry of Community Development and Social Services
2024.01 - 2026.07
Conducts recruitment and talent acquisition to fulfil staffing needs.
Coordinates processes for recruiting, retaining, and separating employees for workforce stability.
Conducts and supervises performance improvement plans, training needs analysis and facilitates training and development programs.
Conducts quarterly staff training needs analysis and evaluation of training.
Analyses and prepares employee rewards and benefits programs.
Oversees performance evaluation process and drafts performance improvement plans.
Coordinates workforce planning, employee relations, and ensured statutory compliance to support organisational objectives.
Undertakes quarterly interpretation of terms and conditions of service and government circulars to employees.
Streamlines human resource policies and procedures to improve operational efficiency.
Undertakes daily occupational health and safety adherence checks to ensure compliance.
Conducts regular mental and physical health talks and facilitated team-building activities to foster employee well-being.
Senior Human Resource Management and Development Officer
Zambia Police Service Commission and Zambia Correctional Service Commission
2021.05 - 2023.12
Managed recruitment, selection, and orientation processes for uniformed and non-uniformed staff.
Conducted training and development programs to enhance employee skills and performance, contributing to overall workforce capability.
Undertook trainings for employees to enhance their skills and knowledge.
Developed and implemented human resource policies and procedures aligning with Commission's strategic goals.
Managed system on and offboarding for employees using SAP Human Resource information system and achieved 100% payroll compliance.
Conducted orientations and re-orientations in organizational regulations and terms and conditions of service for employees.
Managed budgeting, procurement, and distribution of assets and reduced wastage of resources by 80%.
Senior Human Resource Management and Administration Officer
Provincial Administration, Central Province - GRZ
2019.11 - 2021.05
Provided consultative services to government departments on recruitment, discipline, training and development employee separation and employee related matters.
Payroll management processes for employees eliminating process lags with quick processing and addressing of payroll queries.
Administered payroll remuneration using SAP Enterprise Resource Package.
Spearheaded annual department planning and budgeting.
Submitted timely employee performance reports and annual performance reports.
Human Resource Management and Development Officer
Luwingu District Health Office, Northern Province - GRZ
2014.11 - 2019.11
Coordinated talent management initiatives and training programmes for staff to align skills with organisational goals.
Managed capacity building and training development programmes for all employees to foster growth and skill enhancement.
Conducted comprehensive annual training needs analysis and evaluation.
Onboarded, and trained new company employees according to departmental and institutional needs.
Advised senior management on employee rewards and benefits to enhance retention and satisfaction.
Calculated employee rewards and benefits for new, existing and separated employees.
Ensured compliance of organizational directives, regulatory concerns, and health and safety protocols.
Ensured rigorous adherence to occupational health and safety guidelines.
Effectively collaborated with other Government Departments as Anti Gender Base Violence Focal Point Person.
Collaborated with Clinton Health Access Initiative on recruitment, and management of Community Health Assistants in rural areas.
Undertook regular comprehensive compliance monitoring and penalty enforcement on Health Practitioners in Northern, Luapula and Muchinga Provinces with partners.
Successfully supervised and coordinated daily activities of staff engaged in general administration, office and transport sections ensuring adherence to rules and regulations.
Oversaw effective management of buildings, furniture and surroundings which included cleaning, sanitation, plumbing works, kitchen equipment and carpentry works.
Administered payroll remuneration using SAP Enterprise Resource Package (HRMIS).
Education
Master of Science - Human Resource Management
University of Zambia
Lusaka, Zambia
2023.06 - 2026.07
Certificate - Monitoring and Evaluation
University of Zambia
Lusaka, Zambia
2025.07 -
Bachelor of Arts - Public Administration
University of Zambia
Lusaka, Zambia
2010.06 - 2014.11
Certificate - Computer Science (ITE)
Cisco Networking Academy
Lusaka, Zambia
2009.02 - 2009.10
General Certificate of Secondary Education -
Gospel Outreach Christian Academy
Lusaka, Zambia
2008
Skills
Recruitment and Talent Acquisition
Training needs assessment
Employee management strategy
Talent management
Benefits and Rewards Administration
Compliance Advisory
HRIS proficiency
Workday management
Administration and Operational Management
Communication and Reporting
Written and oral communication
Conflict resolution expert
Interpersonal relationships
HRIS computer proficiency
Certification
Valid Zambia Institute of Human Resource Management Practicing License (ASSOCIATE)
Valid Class ‘B’ SADC Driver’s License
LANGUAGES
English - Excellent
Tumbuka - Very Good
Bemba - Very Good
Nyanja - Very Good
Chewa - Good
REFEREES
Jean M., Chilengi, Director HRA, +260 977 - 850375, Ministry of Local Government and Rural Development
Phabian, Kabazungu, Director – Human Resource and Administration, +260 977 - 620641, Ministry of Community Development and Social Services
Mala M., Sikazwe, Director Human Resource, +260 966 - 904522, Emoluments Commission
PERSONAL ATTRIBUTES
High leadership skills
Conflict resolution
Highly analytical
Skilled team player
Bold and goal driven
Patient and outspoken
Multilingual and high Cultural awareness
Mature and ethical judgement skills
Timeline
Certificate - Monitoring and Evaluation
University of Zambia
2025.07 -
Senior Human Resource Management and Development Officer
Ministry of Community Development and Social Services
2024.01 - 2026.07
Master of Science - Human Resource Management
University of Zambia
2023.06 - 2026.07
Senior Human Resource Management and Development Officer
Zambia Police Service Commission and Zambia Correctional Service Commission
2021.05 - 2023.12
Senior Human Resource Management and Administration Officer
Provincial Administration, Central Province - GRZ
2019.11 - 2021.05
Human Resource Management and Development Officer
Luwingu District Health Office, Northern Province - GRZ
Officer - Human Resource (Organization Development) at Ashok Iron Works (P) Ltd.Officer - Human Resource (Organization Development) at Ashok Iron Works (P) Ltd.
HUMAN RESOURCE MANAGEMENT OFFICER at Ministry of Home Affairs and internal securityHUMAN RESOURCE MANAGEMENT OFFICER at Ministry of Home Affairs and internal security