Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
8
8
years of professional experience
Work History
ICT Officer
Micro Finance Zambia LTD
LUSAKA, Zambia
01.2018 - Current
Running End Of Day, End Of Month and End Of Year
Providing network and desktop support to 17 branch offices throughout Zambia
Providing network and desktop support to 17 branch offices throughout Zambia
Providing IT support to computer users within the Head Quarters
Ensuring data is backed up daily on production and backup servers
Working in the Loan Management System to fix loan errors
Working in the Active Directory for user account set up, deletion, modification and general AD server administration
Main point of contact for I.T Incident Management
Intern- ICT
Ministry Of Fisheries and Livestock
LUSAKA, Zambia
01.2017 - 12.2017
Hardware and software maintenance
Troubleshooting and rectification of ICT issues in the Ministry
Maintenance and management of sub-local area networks
Working in the Active directory, i.e. creating new user accounts, disabling user accounts & password resetting
End user support and networking
Intern - ICT
Ministry Of FInance
LUSAKA, Zambia
01.2016 - 12.2016
Hardware and Software Support
Networking and End user support
Computer data collection
Data entry
Education
Bachelor of Science - Management Information Systems
Cyrpus International University
Cyprus
01-2016
High School Diploma -
Chibombo Boarding Secondary School
Chibombo
12-2010
Skills
IT service management
Team Collaboration
Technical Troubleshooting
Application support
Change Management
Timeline
ICT Officer
Micro Finance Zambia LTD
01.2018 - Current
Intern- ICT
Ministry Of Fisheries and Livestock
01.2017 - 12.2017
Intern - ICT
Ministry Of FInance
01.2016 - 12.2016
Bachelor of Science - Management Information Systems