INESS KAMUDOLE
LUSAKA
Summary
A resilient and self motivated individual with inborn leadership traits and a goal getter with proven experience in overseeing well organized and efficient HR operations by balancing organizational targets with compliance and employee demands.
Easily adapts to organizational culture and values and focus on maximizing resource utilization and enhancing performance with forward thinking approaches while striving to achieving nothing but excellence.
Overview
8
8
years of professional experience
Work History
Human Resources Officer
Stefanutti Stocks Construction (Zambia) Ltd
04.2023 - Current
- Prepare and maintain accurate records, files and reports including maintaining personnel records and employment contracts.
- Organize and work independently on multiple assigned tasks/projects and complete assignments within specified deadline.
- Communicate effectively both verbally and in writing to all levels of staff and management.
- Advise management and staff on employment statutes, rules regulations and policies.
- Ensure compliance to relevant and applicable laws in the conduct of business to management
- Represent the division at ministry of labour disputes resolution.
- Recommend, develop, interpret and clarify personnel procedures and policies.
- Conduct legal research regarding employment issues, benefits, worker's compensation and personnel procedures.
- Assist in hiring, including job descriptions and job advertisements, screening and interviewing candidates.
- Assist and advise management and employees in the implementation of the disciplinary code.
- Develop, implement and manage a centralized recruiting process.
- Work permit administration.
HR Administration/National Sales Manager
Amani Truck Equipment Limited
03.2022 - 01.2023
- Assisted with the mobilization and purchasing of all necessary company equipments and other required stationery for its operation.
- Advised management and staff on employment statutes, rules, regulations and policies.
- Developed applicable company policies as per statutes.
- Recruiting, interviewing and training new staffs on their job roles and responsibilities.
- Decision making on marketing strategies to implement to increase sales.
- Managed all company's daily activities and resources.
- Developing new markets in different provinces for our products.
- Building, nurturing and assigning sales executives to oversee different provinces.
- Maintain brand loyalty through building professional relationships with clients across the country.
- Delegate and supervise specific tasks and go through sales daily work plan to mark progress.
- Conduct marketing and organizational research on how to grow our brand in Zambia and develop excellent staff with an exceptional work culture
- Follow up on all credit sales through specific sales executives.
- Find workable solutions on how to deal with late payments.
- Problem solving when clients are unsatisfied with either our products or services
- Implementing employee's motivational strategies for increase work output.
- Constantly training sales team on how to build strong relations with clients and strategies to increase sales.
Human Resources Coordinator/Customer Care
Elephant Bet Zambia
08.2021 - 02.2022
- Recruiting and interviewing new employees.
- Recruiting sales agents from all the 10 provinces of Zambia.
- Travelling to train sales agents
- Coordinating and supervising agent's work virtually.
- Developing and recommending ideas and promotional strategies to increase sales.
- Developing analytical marketing strategies for brand growth.
- TV promotional show presenter
- Receive customer's calls and address complaints/concerns in the shortest possible time.
Marketing Manager
Harroy General Dealers
01.2016 - 12.2016
- Implementing the company's marketing strategies and liaison between the company and the leading super markets and partners.
- Managing customer orders and ensure they are delivered on time.
- Identifying large-scale poultry farmers to partner with the company for supplementary production during periods of erratic output.
- Negotiate with buyers from leading super markets to win a contract of supply.
- Ensure that all customer's orders are delivered in time with correct quantity and quality.
- Managing relationships between the company and its clients.
- Identifying potential markets to increase sales.
Education
Diploma in Business Administration
Evelyn Hone College of Applied Art And Commerce
Lusaka-Zambia10.2020
High School Diploma -
Chinika Secondary School
Lusaka-Zambia12.2014
Skills
- Excellent interpersonal skills
- Very analytical with high level of integrity
- Organizational skills
- Microsoft suite
- Communication and listening skills
- Self motivated
- Fast learner
- Flexible and easily adapt to an organization's culture
- Well organized and able to work independently or with minimum supervision
- Possess inborn leadership traits
- Very good team player
- Conflict resolution skills
- Emotional intelligent skills
- Planning skills
Accomplishments
- Was voted as vice Children's spokes person in 2011 under World Vision Zambia
- Awarded 2nd Best Citizen Journalist in Story telling-2015
- Church Youth leader whilst in College from 2017 to 2019.
- Currently serving as church youth Secretary and member of the youth planning committee.
Affiliations
- Zambia Institute of Human Resource Management (ZIHRM)
Travelling, Gym, Connecting with professionals and Singing
Bemba, Nyanja, English.
Languages
English
Native language
Timeline
Human Resources Officer
Stefanutti Stocks Construction (Zambia) Ltd
04.2023 - Current
HR Administration/National Sales Manager
Amani Truck Equipment Limited
03.2022 - 01.2023
Human Resources Coordinator/Customer Care
Elephant Bet Zambia
08.2021 - 02.2022
Marketing Manager
Harroy General Dealers
01.2016 - 12.2016
Diploma in Business Administration
Evelyn Hone College of Applied Art And Commerce
High School Diploma -
Chinika Secondary School
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