Summary
Overview
Work History
Education
Skills
Websites
Languages
Timeline
Generic
Monicah Chipampata

Monicah Chipampata

Ndola

Summary

Professional and knowledgeable office clerk offering several years of experience in administrative support and customer service. Highly efficient planning and communication skills.

Overview

10
10
years of professional experience

Work History

Strategic Information Assistant

USAID PACT ZHI
Ndola
09.2023 - Current

- Responsible for data completeness and ensuring data quality in all HIV/AIDS related forms and registers at health facilities that are part of ZIH.

- Provide technical support with HIV/AIDS monitoring and evaluation in selected health facilities in Central Province.

- Maintain required standards of data quality and management.

- Contribute as an integral member of a larger facility-based team of supported clinicians, volunteers, professional counsellors.

- Ensure that documentation is complete in all HIV related forms and registers (HTS, PMTCT, ART, VMMC, VL etc).

- Inform clients and maintain appointment dates for next visitation in consultation with clinicians.

- Maintain appointment records for patients on ART and retrieve all files for patients for clinic days.

- Maintain constant feedback with health facility pharmacy staff on patients who have collected their drugs.

- Monitor the consumption of stationery and request in advance of anticipated stock needs.

- Conduct data review meetings on a monthly basis in consultation with facility staff.

- Work with facility staff to monitoring achievement towards assigned targets.

- Facilitate for the identification of clients due for VL as they come for pharmacy refills.

- Ensure VL results are attached to client’s folders and entered into smart care at the hub facility.

- Compile monthly reports for HIV/AIDS services and related Laboratory and Pharmacy service statistics and submit monthly reports to Senior Strategic information assistant and respective DHIO’s/Health information officer.

- Physically count active clients on ART on a monthly basis.

- Participate in data verification exercises, checking the data records at other facilities.

Strategic Information Assistant (Consultant)

USAID JSI SAFE
Ndola
08.2023 - 09.2023

Ensure all HIV related forms and register are documented accurately

> Minimize errors and omissions in data recording to ensure reliable and

comprehensive patient record

> Maintain well organized patient files and implement effective retrieval systems

> Perform daily data entry dutiesusin Electronic Health Records System

(SMARTCARE)

> Monitor and flag possible lost to follow up (LTFU) for tracking interventions

> Compile and transmit daily reporting and analysis of key HIV/AIDS service

indicatorsto facility and SAFE staff

Strategic Information Assistant (Consultant)

USAID JSI SAFE
Ndola
02.2023 - 04.2023

DATA AUDIT

~Making sure the clients reported as active are truly active with a valid Pharmacy,

Clinical and Viral load result.

~ To update records and ensure there is complete documentation of clients’

interaction in source documents

(both hardcopy and Electronic Medical Records).

~ To flag clients with missed visits and services.

~ To follow-up clients that require further clinical attention.

~ To understand the reasons for treatment

Strategic Information Assistant

USAID JSI SAFE
Ndola
10.2020 - 11.2022

● Updating all ART related registers

● Updating daily activity registers

● Index reporting

  • Maintained confidentiality by adhering to strict data privacy policies while handling sensitive information.

Strategic Information Assistant

USAID JSI SAFE
Ndola
10.2018 - 09.2019

● Updating viral load registers

● Generating Pepfar reports from Smartcare

● Generating monthly reports and HMIS reports

● Supervising and working with community volunteers

● Data reporting in DATIM

Data Consultant

USAID JSI SAFE
Ndola
04.2018 - 09.2018

● Dispensing ARVs in ELMIS

● Generating daily reports

● Applied Knowledge in DHIS2

Data Entry Clerk

FHI 360 ZPCT 2B
Ndola
03.2017 - 03.2018
  • Ensure that all clients tested positive are initiated on ARV drugs
  • Update events in the applicable registers (e.g. Pre-ART and ART).
  • Compile the facility’s HIV/AIDS monthly reports for the HMIS

Psychosocial Counselor

Ministry Of Health ( Chipokota Mayamba Clinic)
Ndola
10.2014 - 12.2014
  • Psychosocial counseling
  • Pre-test and Post test

counseling

  • HIV Counseling and testing

Social Worker

Mitanda Home For The Aged
Ndola
05.2014 - 05.2014

Making the environment habitable for the elderly

Counseling the old aged

Education

Diploma - Social Work

University of Zambia
Lusaka
01.2017

Certificate - Psychosocial Counseling

Ndola School of Nursing
Ndola
09.2014

Skills

  • Information Management
  • Database Administration
  • Report Generation
  • Team Collaboration
  • Customer and client relations
  • Microsoft Office
  • Courteous and Professional
  • Data Entry
  • Computer Proficiency

Languages

English
Upper intermediate (B2)
Bemba
Advanced (C1)
Nyanja
Intermediate (B1)

Timeline

Strategic Information Assistant

USAID PACT ZHI
09.2023 - Current

Strategic Information Assistant (Consultant)

USAID JSI SAFE
08.2023 - 09.2023

Strategic Information Assistant (Consultant)

USAID JSI SAFE
02.2023 - 04.2023

Strategic Information Assistant

USAID JSI SAFE
10.2020 - 11.2022

Strategic Information Assistant

USAID JSI SAFE
10.2018 - 09.2019

Data Consultant

USAID JSI SAFE
04.2018 - 09.2018

Data Entry Clerk

FHI 360 ZPCT 2B
03.2017 - 03.2018

Psychosocial Counselor

Ministry Of Health ( Chipokota Mayamba Clinic)
10.2014 - 12.2014

Social Worker

Mitanda Home For The Aged
05.2014 - 05.2014

Diploma - Social Work

University of Zambia

Certificate - Psychosocial Counseling

Ndola School of Nursing
Monicah Chipampata