Bertha Lifweka
Lusaka
Summary
A dedicated and goal-oriented professional committed to integrity and objectivity, seeking a challenging position within an organization to leverage expertise in insurance underwriting and contribute to its growth and success. Possessing strong communication skills and a proactive approach, adept at analyzing risk, determining appropriate coverage, and ensuring compliance with industry regulations. With a background in underwriting and a passion for contributing to national and community development, eager to apply skills and knowledge to drive positive impact while continually enhancing capabilities in the corporate world.
Overview
8
8
years of professional experience
Work History
Insurance Underwriter
Mayfair Insurance Company Zambia Limited
2016.08 - Current
- Analyzed information in insurance applications to assess risk and determine client eligibility.
- Utilized underwriting software to evaluate recommendations and ensure adherence to company guidelines.
- Issued quotations and determined appropriate premiums and coverage amounts.
- Drafted insurance policies in compliance with company policies and regulatory requirements.
- Reviewed policy documents before issuance, ensuring accuracy and conformance to approved standards.
- Marketed insurance products to expand business opportunities.
- Managed COMESA yellow card issuance and PEMIC/ZAF Deduct systems.
- Conducted field visits for risk assessment and client support.
- Reduced claim losses by applying expert knowledge in identifying potential risks and setting appropriate premiums.
- Enhanced customer satisfaction through timely communication and effective negotiation of policy terms.
- Performed data entry tasks to maintain accurate records using Microsoft Office applications.
- Maintained compliance with industry regulations and company guidelines during all underwriting activities.
Education
National Diploma - Insurance
Zambia College of Pensions And Insurance Trust (ZCPIT)
Lusaka Zambia06.2025
Advanced Certificate - Insurance
Zambia College of Pensions And Insurance Trust (ZCPIT)
Lusaka, Zambia12.2023
Certificate - Principles of Economics
International Business Management Institute (IBMI)
Online01.2022
Certificate - Insurance
Zambia College of Pensions And Insurance Trust (ZCPIT)
Lusaka, Zambia04.2019
Certificate - Data Analysis
University of Zambia (UNZA)
Lusaka, Zambia12.2018
GCSE
Wusakile Secondary School
Kitwe, Zambia12.2003
Skills
Sales Support
Risk Management
Professional ethics
Portfolio Management
Data Interpretation
Teamwork and Collaboration
Customer Service
Flexible and Adaptable
Personal Information
- Place of Birth: Lusaka
- Date of Birth: 28th February, 1984
- Gender: Female
- Nationality: Zambian
- Marital Status: Single
- Religion: Christian
Languages
English
Proficient
C2
Bemba
Advanced
C1
Nyanja
Advanced
C1
Affiliations
The Insurance Institute of Zambia (IIZA)
References
Mr. Humphrey Mulele,
Manager Agriculture Specialties’
Mayfair Insurance Company,
Lusaka, Zambia,
0979184007
Mr. Chisenga Nyendwa
Assistant Manager Reinsurance/ Underwriting
Mayfair Insurance Company
Lusaka, Zambia
0961833313
Mr. Clifford Chalomba,
Acting Head of Campus,
Zambia College Of Pensions and Insurance (ZCPIT),
Lusaka, Zambia
0968356193/ 0972198024
Timeline
Insurance Underwriter
Mayfair Insurance Company Zambia Limited
2016.08 - Current
National Diploma - Insurance
Zambia College of Pensions And Insurance Trust (ZCPIT)
Advanced Certificate - Insurance
Zambia College of Pensions And Insurance Trust (ZCPIT)
Certificate - Principles of Economics
International Business Management Institute (IBMI)
Certificate - Insurance
Zambia College of Pensions And Insurance Trust (ZCPIT)
Certificate - Data Analysis
University of Zambia (UNZA)
GCSE
Wusakile Secondary School
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