Victor Mbewe

As an experienced Information Technology Specialist with a proven track record in the logistics and supply chain industry, I bring a wealth of expertise to the table. My skills encompass supply chain systems management, IT Service Management, data analysis, and digital transformation. What sets me apart is my ability to navigate seamlessly through evolving company, customer, and project demands. I excel in maintaining high team morale even when faced with aggressive deadlines and intricate project requirements. My dedication to delivering results shines through in every aspect of my work, ensuring success in the dynamic landscape of IT within the logistics and supply chain sector.

• Digital Transformation using Salesforce CRM

I played a pivotal role in facilitating the digital transformation within our logistics company by spearheading the transition from manual systems to streamlined digital processes. This encompassed the establishment of comprehensive data entry guidelines and procedures to guarantee data accuracy and relevance. I took charge of assembling a proficient data entry team and diligently supervised their operations. Moreover, I implemented rigorous data quality control measures and oversaw the periodic purging of the system to eliminate redundancy and maintain data integrity. Through these efforts, we successfully embraced digitalization, enhancing our operational efficiency and ensuring the reliability of our logistics data.

After digitalizing the company, we harnessed the power of data analysis to expedite our growth, development, and overall efficiency. This transformative process allowed us to pinpoint and eliminate wastage of valuable resources while directing our expenditures to critical areas. Through data-driven insights, we streamlined our operational processes, making them considerably more efficient. Furthermore, we integrated our operations and accounts departments, enhancing our ability to manage costs, handle finances, and efficiently manage client invoicing and payment follow-ups. This strategic approach not only bolstered our bottom line but also fostered a culture of data-driven decision-making that continues to drive our success.