CHAMA CHIBANGU

• Delivered compelling sales presentations that highlighted key features and benefits of products or services, resulting in increased conversion rates.
• Met customers in homes and businesses to discuss and demonstrate products.
• Provided comprehensive product training to new hires, contributing to their rapid integration into the sales team.
• Developed sales strategy based on research of consumer buying trends and market conditions.
• Achieved aggressive monthly quota of 30 new weekly sign ups consistently.

• Evaluated client needs and expectations, establishing clear goals for each consulting engagement.
• Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions.
• Collaborated with cross-functional teams to successfully deliver comprehensive solutions for clients.
• Managed client relationships through regular check-ins and updates on project progress.

Updating company regulatory database.

Carrying out company compliance needs

• Streamlined compliance reporting procedures, resulting in more efficient and accurate documentation.
• Successfully maintained up-to-date knowledge of industry regulations, ensuring the organization''s ongoing compliance.
• Played a key role in preparing the company for regulatory inspections, ensuring all necessary documentation was readily available and in compliance with legal requirements.
• Collaborated with legal counsel on complex compliance matters, ensuring proper interpretation and application of relevant laws and regulations.
• Developed and maintained compliance database, tracking all compliance activities and documents.
• Prepared and submitted regulatory filings in timely manner.

My role was to ensure the company was compliant concerning regulatory and legal requirements.

The core of the job was following up with delinquent clients who committed fraud against the company, engaging both the courts and the police to recover the company's monies and property.

Enforcing company policy.

Conducting due diligence on client's submitted information to curb false information and fraud before disbursement.

• Continuously monitored changes in laws and regulations, ensuring timely updates to company policies and procedures to maintain compliance.
• Resolved disputes efficiently through mediation or arbitration, avoiding costly litigation when possible.
• Developed comprehensive legal strategies for complex litigation cases, leading to favorable outcomes for the company.
• Drafted clear and concise employment agreements that outlined expectations for both employer and employee while minimizing potential liability risks.
• Fostered a culture of compliance and ethical behavior by designing and implementing comprehensive training programs for employees.
• Analyzed legal documents and identified pertinent issues for clients.
• Prepared and filed pleadings, motions and other legal documents in court proceedings.

• Served as a positive role model for young individuals, demonstrating responsible decision-making skills and ethical behavior.
• Collaborated with other Youth Leaders to create a safe and inclusive environment for all participants.
• Encouraged youth to explore talents and interests, and assisted in developing individualized plans to foster personal growth.
• Developed rapport with young participants, providing support and guidance in their personal challenges.
• Enhanced youth engagement by incorporating interactive games and team-building activities.
• Facilitated discussions between youth and adults to bridge generational gaps and foster understanding.
• Mentored and coached youth in developing communication, problem-solving and decision-making skills.
• Participated in regular meetings with leadership team to discuss strategies, challenges and successes.
• Coordinated and led weekly youth meetings, facilitating conversations and activities to promote team building and leadership development.

• Reviewed legal information and proofed documentation for errors.
• Organized legal filing system to maximize efficiency.
• Performed legal and general research, drafting memoranda, and correspondence.
• Sorted legal documents, filing and case materials in clear, orderly systems.

• Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
• Processed transactions accurately while maintaining a high level of customer service.
• Increased sales by building strong customer relationships and providing excellent service.
• Helped customers locate products and checked store system for merchandise at other sites.