Racheal Namfukwe

• Increased client satisfaction by proposing tailored solutions that addressed their specific transportation needs and goals.
• Coordinated inbound and outbound logistics activities, including transportation, warehousing, and inventory management.
• Oversaw scheduling and routing of dispatches to ensure timely delivery while minimizing costs.
• Managed relationships with transporters, negotiated contracts, and monitored performance to ensure adherence to service-level agreements.
• Implemented process improvements to streamline operations and reduce lead times, resulting in increased efficiency.
• Coordinated the alignment of Sales and Production by frequently hosting S&OP meetings.
• Utilized ERP systems to track inventory levels, monitor order status, and generate reports for management review.
• Implemented safety protocols to ensure safe working environment and compliance with HSM regulations.

• Worked with a team of other interns in learning module which covered concepts sales, international shipment logistics, customer service and systems regarding business in international trade.

and negotiation strategy.

• Worked to build relationships with customers and built potential for additional sales.
• Helped sales professionals maintain customer relationships by making follow up calls to recent buyers.
• Gained extensive knowledge of company products and services, allowing for confident communication with prospects and clients.
• Applied the knowledge learned throughout the program to prepare a proposal or a mock client case.