Sean Runovuya
Lusaka
Summary
Reliable [Type] professional delivering project updates on regular basis and paying close attention to details. Smart employee with expertise in [Software] and preparing sample layouts. An experienced Telemarketer with extensive history of making cold calls. Results-driven, energetic with excellent time management abilities. Familiar with auto-dialing software. Specializes in maintaining contact with customers using rebuttals and resolving inquiries. Focused telemarketing professional successful at converting cold calls into sales. Persuasive communicator and dynamic motivator with engaging style. Talented at generating leads, gaining new customers and building loyalty from first contact.
Overview
1
1
year of professional experience
Work History
Typesetter
Homebaseworks.in
01.2024 - Current
- Assessed customer files for missing information in fonts and graphics.
- Elevated designs through skillful application of typographic principles including kerning, leading, tracking, alignment, and hierarchy.
- Contributed to seamless project management by coordinating with editors, authors, and designers throughout the production process.
- Developed customized templates for clients'' specific requirements, resulting in increased customer satisfaction.
- Supported the transition from traditional print production methods to digital publishing platforms, demonstrating adaptability and eagerness to learn.
Telemarketing Sales Representative
Ruddson International Consultancy P/L
02.2023 - 01.2024
- Observed and learned changing customer requirements and adapted sales strategies as needed.
- Enhanced customer satisfaction ratings through active listening, empathy, and prompt resolution of any issues or concerns.
- Assisted in refining marketing materials such as email templates and brochures based on feedback received from potential clients during phone conversations.
- Educated customers on product and service benefits, explaining features and answering questions.
- Maintained up-to-date knowledge of industry trends, competitor offerings, and regulatory changes by attending webinars and reading relevant articles.
- Answered questions about company offerings with knowledgeable responses about products and services.
- Documented customer interactions and transactions, maintaining accurate records of all dealings.
Education
High School Diploma -
Hama High School
Chirumhanzu, Zimbabwe12.2023
Skills
- Lean manufacturing principles
- Proficient in [Software]
- Equipment Troubleshooting
- Advanced InDesign
- Product and Service Sales
- Goal-Driven
- Upselling
- Basic Mathematics
- Brand Promotion
- Excellent Written and Verbal Communication
- Informed Product Selections
- Team Cooperation
Writing poetry
It clears and focuses my mind as I write down my emotions as poetry.
Languages
Shona
Native language
English
Proficient
C2
Timeline
Typesetter
Homebaseworks.in
01.2024 - Current
Telemarketing Sales Representative
Ruddson International Consultancy P/L
02.2023 - 01.2024
High School Diploma -
Hama High School
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